Privacy Policy

Effective Date: 7/1/2025
Hats Over Heels values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website [www.hatsoverheelshatbar.com] (the "Site") or interact with our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you:

• Make a purchase or booking

• Subscribe to our emails or SMS

• Contact us via forms or chat

• Enter giveaways or surveys

We may collect:

• Name

• Email address

• Phone number

• Billing/shipping address

• Payment details (processed securely via third parties)

• Event details (e.g. date, group size)

b. Information We Collect Automatically

We use cookies, pixels, tags, and similar technologies to collect:

• IP address

• Device and browser type

• Pages viewed

• Session duration

• Clickstream data

• Referral source (e.g. social media, ad campaigns)

2. How We Use Your Information

We use your information to:

• Provide and personalize services (e.g. hat bar bookings)

• Communicate with you (confirmation emails, event reminders)

• Send promotional emails and SMS (with your consent)

• Improve our website and offerings

• Run marketing campaigns (including retargeting)

• Analyze customer trends and behaviors

3. Marketing and Advertising

We partner with platforms like Meta (Facebook/Instagram), Google, and Klaviyo to:

• Serve relevant ads across websites and apps

• Track ad performance (e.g. conversions, clicks)

• Build lookalike and custom audiences

• Send marketing emails and texts

These platforms may use cookies, pixels, or similar technologies to collect information from this site and others. You can opt out of interest-based advertising through the Digital Advertising Alliance (www.aboutads.info).

4. Sharing Your Information

We do not sell your personal data. We may share data with:

• Service providers (e.g. payment processors, email/SMS platforms)

• Advertising partners for campaign targeting

• Website analytics providers (e.g. Google Analytics)

• Event and logistics platforms, if needed

All third parties are required to handle your data securely and lawfully.

5. Your Choices

You can:

• Opt out of email marketing by clicking "unsubscribe" in any email.

• Opt out of SMS marketing by replying STOP.

• Control cookies via your browser settings or tools like www.aboutads.info/choices.

6. Data Retention

We retain your data as long as needed for the purposes above, or as required by law. You can request deletion at any time (see Section 8).

7. Security

We use secure, industry-standard technologies to protect your data. However, no method of transmission over the internet is 100% secure.

8. Your Rights (California and Other Jurisdictions)

If you live in California, you may have additional rights under the CCPA:

• Right to know what data we collect

• Right to request deletion

• Right to opt out of certain data uses

To exercise these rights, email us at jill@hatsoverheelshatbar.com with "Privacy Request" in the subject line.

9. Children’s Privacy

We do not knowingly collect information from anyone under 13. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page. Your continued use of our site means you agree to the updated terms.

11. Contact Us

For questions, requests, or concerns, contact us at:
📧 jill@hatsoverheelshatbar.com
📍 St. George, Utah, USA